I've been with UTF for over 30 years and feel like the service has declined steeply over the past few years. UTF needs to get their act together ASAP, otherwise I will be shopping for another financial institution. Very sad actually. UTF used to rock.
Great organization!
Terrible
We are looking for another place to do business.
While the staff is very polite, their knowledge of banking is severely lacking. Went to deposit a beneficiary IRA forced distribution into my account, a cashier's check, and was refused. The check was made payable to me ABO my deceased mother and they insisted it should be FBO. When I attempted to explain that my mother was deceased and there is no legal or legitimate way the check could be made payable FBO, the manager could not have cared less. He basically gave me the worst possible incorrect direction. Their lack of knowledge caused me to waste an hour and a half of my time just to find out the teller manager did not know what he was talking about. Incompetent!
i have had an account with this credit union for almost 40 years. all of the recent changes have made this place go downhill fast. i am considering leaving and finding somewhere else to bank.
BILL PAY software is worse than the old version. It is cumbersome and unexpectedly scrolls to the wrong page. They force you to make at least 10 purchases with your debit MasterCard each month or you pay a $10. fee on your checking account. Now they have annoying Turbo Tax pop-up ads to get past to get to your account.
United Teletech Financial Federal Credit Union is a US Atm based in Tinton Falls, New Jersey. United Teletech Financial Federal Credit Union is located at 205 Hance Ave, Tinton Falls, NJ 07724, USA.
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